Effective Client Management System (ECMS) was developed to assist clients who need to manage
multiple site locations and multiple communications and technology providers.

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About ECMS

In addition to being a cloud based, easy-to-use, centralized application, we add services from our skilled and experienced team. Each of our clients are assigned a dedicated team of professionals to ensure their communications, technology and related business goals are met.

With ECMS, you get:  

  • Presales Support
  • Account Management
  • Post-sales Escalations

ECMS IS NOT JUST A PLATFORM... it is a methodology and a commitment.

Support Management

  • Multiple provider views
  • Billing support lists
  • Service support lists
  • Provider escalation lists
  • Escalation services

Additional Features

  • Collaboration with multiple project workspaces
  • Location naming based on client preference
  • New features driven by client feedback

Ask for a Demo Today

ECMS is supported by communications and technology broker, Concierge Communications, and is available from Concierge Communications and its authorized independent sales agents. To take advantage of the ECMS resources, or to schedule a no obligation demonstration, please contact your sales representative.