MANY OF THE AREAS WE HELP OUR CLIENTS
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OUTSOURCING
- Managed IT Services - (projects, specific roles, or all)
- Microsoft O365 Projects
- Desktop as a Service - DaaS
- Help Desk
- Contact Center Agents
- CISO
- Compliance Reporting
- Email and Productivity
- Telecom Management
CLOUD COMMUNICATIONS
CONTACT CENTER
- Contact Center as a Service - CCaaS
- 'Native' Contact Center
- Customer Experience - CX A.I.
- Outsourced Contact Center Labor
- Analytics
- Third-Party Applications
CONNECTIVITY
- Internet
- Private Data Connections (P2P, MPLS, Other)
- PSTN Services (lines, trunks, SIP)
- Public Cloud (AWS, Azure, Google, and more)
- Wireless and IoT
- Mobility
- Hosted Fax
- Media Delivery
SECURITY & COMPLIANCE
- Cybersecurity
- SOC2
- SD-WAN & SASE
- Penetration Testing
- DDoS Mitigation
- Data Loss Protection (DLP)
- Emergency Response System (ERS)
- Physical Security Solutions
- Medical Patient Engagement
DATA CENTERS
- Colocation
- Infrastructure as a Service - IaaS
- Data Center Services (remote hands, technical
support, managed services) - VM Ware
- Managed Public Cloud - AWS, Azure, and Google
BUSINESS CONTINUITY
- High Availability (Auto Failover, Load Balancing, and Intelligent Routing)
- Business Continuity (Manual Failover)
- Backup & Disaster Recovery - BaaS / DRaaS (Manual Restore)
ARTIFICIAL INTELLIGENCE
- Platforms and Tools
- Generative AI Applications
- AI-Powered Analytics
- APIs
- AI Integration and Consulting
MICROSOFT ECOSYSTEM PROJECTS
- Microsoft 365 Copilot & AI Integration
- Modern Workplace Migrations (SharePoint & Microsoft 365)
- identity & Threat Protection (Zero Trust)
- Secure Productivity Solutions
NO-CODE | LOW-CODE | PRO-CODE
- Services
- Tools and Applications
- Frameworks
- Integration