MANY OF THE AREAS WE HELP OUR CLIENTS
OUTSOURCING
- IT Functions (projects, specific roles, or all)
- Microsoft O365 Projects
- Help Desk
- Contact Center Agents
- CISO
- Compliance Reporting
CLOUD COMMUNICATIONS
- Microsoft Teams Cloud Voice
- UCaaS
CONTACT CENTER
- CCaaS
- 'Native' Contact Center
- A.I.
- Outsourced Contact Center Labor
- Analytics
- Third-Party Applications
CONNECTIVITY
- Internet
- Private Data Connections (P2P, MPLS, Other)
- PSTN Services
- Public Cloud (AWS, Azure, Google, and more)
SECURITY & COMPLIANCE
- Cybersecurity
- SOC2
- Posture Testing
- Data Loss Protection (DLP)
- Emergency Response System (ERS)
- Physical Security Solutions
- Medical Patient Engagement
DATA CENTERS
- Collocation
- IaaS
- Data Center Services (remote hands, technical
support, managed services)
BUSINESS CONTINUITY
- SD-WAN
- High Availability (Auto Failover, Load Balancing, and Intelligent Routing)
- Business Continuity (Manual Failover)
- Disaster Recovery (Manual Restore)